Main Features of Web Hosting & Content Management

• Use FTP to manage your Website
• Use the “SiteWalk” feature to edit your web pages on the fly
• Integrated customer database that grows as customers enquire or interact with your site
• Secure your content
• Build communities by using blogs and forums
• Share and syndicate your content by using RSS
• Collect customer comments on any content
• Ready-to-go reporting (no more need to tinker with or add codes to your web pages)
• SEO integration into Google, Windows Live and Yahoo!

Publish any type of Content

• FAQs, Announcements or News, Literature
• Create your own kind of searchable content by using the “Web Apps” feature
• Set Release and Expiry dates on your content
• Share and syndicate your content by using RSS
• Secure your content
• Create micro-communities by allowing comments on your content
• Create re-usable content snippets that you can use anywhere

Manage your Website and Web Pages

• Use the “SiteWalk” feature to edit your website on the fly
• Use a Microsoft Word-like WYSIWYG editor to make changes to your web pages
• Use the Module Manager to add business functionality without any programming
• Use templates for a consistent look and feel
• Use the “Archiving” and “Rollback” features for every web page and template
• A working copy of a web page is automatically created until you publish it
• Apply content approval rules to any web page or template
• Make your pages secure
• Use FTP to upload and download web pages
• Work directly inside Dreamweaver using our plugin Triangle

Integrated Customer Database

• Grow your customer database each time customers enquire or interact with your site
• Keep a history of all customer enquiries
• Allow customers to update their details as well as view their past enquiries through the secure ‘member only’ areas
• View details on every action each customer has taken on your site
• Customize and extend the Customer Database to suit your business

Join the Blogging Trend

• Enjoy full blogging platform
• Allow customers to leave comments on any blog entry
• Approve all incoming trackbacks
• Allow trackbacks to any other blog
• Permalink
• Set release dates for blog entries
• Allow tagging and tag cloud module
• Use blog calendar module
• Use recent blog post module
• Blog post by month module
• Report on blog post readership
• Integrated RSS channel for each blog
• Make your blog secure
• Unlimited customizability of your blog
• Import your blog to WordPress or TypePad

RSS

• Create an unlimited number of RSS channels
• Set the update frequency of your RSS channels
• Syndicate and share any type of content (web pages, news and announcements, FAQs, blogs, etc.)

Secure Zones or “Member Only” Areas

• Make any type of content secure (web pages, news and announcements, FAQs, blogs, etc.)
• Manage your customers' access to any secure area
• Report on customer logins to each secure area
• Easily e-mail login details to every customer in a secure area

Website Reporting

• Comprehensive reporting without tinkering with the codes in your web pages
• Geo-location reporting
• Detailed visitors reporting including new vs returning, location, IP address, Spy Lens and more
• Detailed reporting on every type of content
• Search engine reporting when your site has been indexed
• Sophisticated customer reporting framework.
• Filter on any system or custom field
• Save any report and run later, or export to Microsoft Excel for further analysis

Web Form Builder

• Easily add web form to any web page
• Build customer enquiry web forms without having to do any programming
• Add any number of custom fields to your web form to suit your business
• Use built-in business workflow framework to automate follow-up, set reminders and escalation rules, and get notified via email and/or SMS.
• Report on web form submissions including custom fields and export to Microsoft Excel
• Automatically capture and populate every enquiry in your customer database
• Allow customers to upload files within web forms
• Allow refer-a-friend functionality within web forms
• Allow real-time credit card processing within web forms
• Add Image Verification to web forms to stop spam submissions by bots
• Allow customers to subscribe to one or more campaign lists within web form
• Automatically subscribe customer to a Secure Zone upon submission of a web form
• Customize the landing page customers see after submitting an enquiry
• Customize auto responder e-mail sent to customers after they make an enquiry

Build and Expand Communities Through Forums

• Create forums
• Set moderation level on new posts
• Customers can subscribe to any thread and be notified when new posts are added
• Set release and expiry date on your forms
• Make any forum secure
• Reporting on forum usage
• User-friendly administrative interface for managing threads and posts
• Unlimited customizability of forums

Photo Galleries

• Create as many photo galleries as you want
• Update images in a photo gallery
• Add a photo gallery to any web page
• Add a description to any photo
• Customize the layout and appearance of your photo galleries

Ad Rotators

• Create any number of ad rotators
• Rotate images, HTML snippets or Flash objects
• Report on number of impressions, click-thrus for any period

Meta Data

• Built-in meta data framework
• Create and add your own meta data tags

Main eCommerce Features

• Sell real products or e-Products
• Unlimited customizability
• Give individualized discounts to any customer
• Integrated customer database that grows as customers buy or interact with your online shop
• Allows for inventory control
• Cross and upsell features
• Multi-currency support
• Sell Gift Vouchers
• SEO integration into Google, Windows Live and Yahoo!
• Ready-to-go reporting without any need to tinker with or add codes to your web pages

Catalogues & Products

• Sell real products or e-Products
• Set up an unlimited number of catalogues and products
• Configure order of catalogues or products
• Secure any catalogue
• Set Release and Expiry dates on any Catalogue or Product
• Indicate product weight and volume to control the shipping options displayed
• Allow two default images for every product, plus choose up to 10 preview images for it.
• Use “Buy” and/or “Get-a-Quote” option.
• Hide selected prices
• Use advanced product search module to allow customers to search by keywords within a catalogue or within a price range and choose how they want the products listed
• Put any product On Sale (This crosses out the ‘old’ products retail price)
• Collect customer comments on a product

Integrated Customer Database

• Keep a history of all customer purchases
• Give loyal customers individualized discounts.
• Allow customers to view past orders and even redownload any e-Product previously purchased via secure “member only” areas
• Setup reoccurring orders and payments.
• Automatically e-mail invoices to customers
• Customize and extend Customer Database to suit your business

Customizing Your Online Shop

• Unlimited customizability of the online shop and its checkout process
• Unlimited customizability of invoice/quotes e-mailed to customers

Online Shop Management

• Use “Import” feature to manage your online shop (products, catalogues, pricing, grouping, inventory control) from a single Excel file
• Use web-based interface to manage your online shop
• Export your entire product catalogue in one click, make changes and re-import

eCommerce Reporting

• Report on top Catalogues and Products (by amount or quantity sold)
• Report on Shipping Options and popularity
• Report on Discount Codes and redemption
• Advanced e-commerce reporting framework
• Advanced customer reporting framework
• Track sales and payments
• Track the abandon rates and know where customers abandon in online shop
• Track usage for a catalogue
• Track usage for a product
• Detailed visitors reporting (new or returning visitor, location, IP address, etc.)
• Geo-location reporting.
• Save any report and run later
• Export a report to Microsoft Excel for further analysis

Upsell, Cross sell and Product Grouping

• Group similar products together (for example by size or by color)
• Increase sales using Cross/Upsell by relating products together (like relate cell phone with charger)
• Display related products separately or as checkboxes so the customer can add them to shopping cart at the same time as buying the main product
• Use product attributes to create drop downs to collect information from customers when they add products to shopping cart

Inventory Control & Drop Shipping

• Complete inventory control.
• Optionally hide products from shop if out of stock
• Allow any out-of-stock product to be pre-ordered
• Set re-order threshold and be notified when product stock level falls below a specific quantity
• Enable drop shipping on any product and automatically notify suppliers to fulfill customer orders

Multi-Currency Support

• Sell global and act local
• Set prices for products in any currency
• Set up shipping options and set up tax codes for various countries
• Support for many payment gateways throughout the world

Payment Gateways

• Integrated with popular payment gateways throughout the world
• Offer COD / Check options
• Use Process Offline and process payment using existing POS system
• Offer PayPal as a separate payment gateway
• Integrated with World Pay for a wide range of currency support
• Google Checkout

Affiliate Programs

• Set up Affiliate Programs
• Report across an Affiliate Program or measure an affiliate's performance
• Easily e-mail Affiliate Program details to subscribers of an Affiliate Program
• Reward your affiliates based on the actions the customers they refer make and on their enquiries

Gift Vouchers

• Create as many Gift Vouchers you want with any dollar value
• Gift Vouchers can be redeemed to buy products in your online shop

Discount Codes

• Set desired discount rates
• Create discount codes
• Set release and expiry dates for discount codes

Shipping Options

• Set up various shipping options for different countries
• Set minimum and maximum weight and volume restrictions for any shipping option
• Apply your tax code/rate to any shipping option
• Integrated with USPS, FedEx and Australia Post for real-time shipping charge calculation

Tax Codes

• Create any number of tax codes and rates for the country that you operate in
• Apply tax codes easily to products and shipping charges

XML Feeds

• XML feed of all products to use with 3rd party affiliate network such as ClixGalore

Email Marketing

• Send one-off emails
• Set up Birthday Loyalty and anniversary-based campaigns
• Set up Multi-Part e-mail newsletter series
• HTML or Text Emails
• Send a campaign to any customer group or to your entire customer database
• Preview your campaigns before finalizing

Integrated Customer Database

• Customize and extend Customer Database to suit your business
• Grow your customer database every time your customers subscribe or interact with your site
• Centrally manage your customer's campaign subscriptions
• Send your customers a full history of past campaigns, including open rates, actions taken and links clicked
• Increase your sales by utilizing up to 5 anniversary dates for each customer. Use loyalty campaigns to automate communication around these key events on a one-on-one basis

Lists

• Create unlimited number of lists for better targeting and results
• Use customer report generator to dice and slice customer database
• Easily add a subscription box to any web page to allow customers to subscribe to your newsletters
• Customize the landing page customers see after subscribing to your list
• Customize auto responder e-mail sent to new subscribers
• Get notified via e-mail every time a customer subscribes to a list
• Double opt-in mechanism

Email Marketing Reporting

• Track links clicked
• Track Open Rate of HTML e-mails
• Track customer actions
• Track bounce rates
• Track customer unsubscriptions from your campaigns
• Live Feed
• Advanced customer reporting framework
• Filter on any system or custom field
• Save any report and run later
• Export any report to Microsoft Excel for further analysis

Email Deliverability & Spam Control

• Unsubscribe link on all newsletters
• E-mail address verification
• Double Opt-In mechanism

Main Features

• Build customer enquiry web forms without any programming
• Add your web forms to a web page easily
• Use customizable business workflows to set up notifications via e-mail or SMS when customers enquire
• Use the Customer Report Generator to dice and slice your customer database

Integrated Customer Database

• Grow your customer database every time a customer enquires or interacts with your site
• Keep a history of all customer enquiries
• View details on every action each customer has taken on your site
• Allow customers to update their details and to view their past enquiries via secure “member only” areas
• Customize and extend the Customer Database to suit your business

Web Form Builder

• Build customer enquiry web forms without any programming
• Easily add web form to any web page
• Add custom fields to your web form to suit your business
• Automatically capture and populate every enquiry in your customer database
• Allow customers to upload files within web forms
• Allow real-time credit card processing within web forms
• Allow refer-a-friend functionality within web forms
• Use built-in business workflow framework to automate follow-up, set reminders and escalation rules and get notified via e-mail and/or SMS
• Report on web form submissions and easily export to Microsoft Excel
• Add Image Verification to web forms to stop spam submissions by bots
• Allow customers to subscribe to one or more campaign lists within web form
• Automatically subscribe customer to a Secure Zone upon submission of a web form
• Customize auto responder e-mail sent to customers after making an enquiry
• Customize the landing page customers see after submitting an enquiry

Lead Management Reporting

• Advanced reporting framework
• Filter on any system or custom field
• Save any report and run later
• Export any report to Microsoft Excel for further analysis

Web Apps

• Create web applications
• A framework to create any type of content (e.g. real-estate listing, job listing, car catalogue, etc.) using a point-n-click approach
• Use various modules to easily publish web apps on your website (e.g. all web apps, latest web apps, random web app, web apps within a classification)
• Allow customers to search within any web app on your site. The system will generate a search form that matches the schema of your web app.
• Secure any web app item
• Allow customers to submit, edit and delete web app items via your website.
• Easily share and syndicate any web app items using RSS
• Allow customers to comment on any web app item
• Report on web apps and drill down to see item usage
• For faster management use Import feature to manage your entire web app catalogue of items from a single Excel file

Bookings

• Allow customers to book into events
• Automatically manage capacity of events
• Customize the landing page customers see after booking
• Customize auto responder e-mail sent to customers after they make a booking
• Use inbuilt follow-ups framework to remind attendees of any upcoming events
• Collect payments with bookings
• Advanced customer report generator to allow to generate and save booking-related reports

POP Email

• POP3 e-mail that you can use with Thunderbird, Outlook, or any popular email program
• Web mail interface
• Unlimited Aliases for each mailbox
• Catch-all address
• Out of Office Auto Responder
• Mail Forwarding

Administrative Tools

• Easily add and manage Users and Roles
• Customize granular permission levels for a role
• Create your corporate taxonomy and assign content to various categories for easier publishing
• Customize and extend the Customer Database to suit your business

SEO

• Integrates with Google/Yahoo!/Live sitemap. A daily feed of all content within web site is produced for maximum exposure in the search engines
• Search engine feed also includes every catalogue and product (eCommerce only)
• Search Engine Friendly URLs. Catalogue and product names used in URLs to maximize search engine friendliness

Accessibility

• FTP
• Web-based Admin
• Import / Export options
• Work directly inside Dreamweaver using our plugin Triangle
• Extensive Web Services framework

Business Workflow Engine

• Create and build Business Workflows to automate follow-up
• Create single or multi-step workflows
• Set Service Level Agreements
• Set duration and reminders for every step of the workflow
• Set escalation rules
• Setup third-party notifications to notify customers as you progress through a workflow
• Apply workflows to customer enquiries, orders, bookings as well as for content approval
• Get notified via e-mail or SMS